Partners in the continuous pursuit of excellence
We help good people build businesses that work better.
Our team combines operating logic, financial clarity, management rhythm, and practical experience to help teams improve flow and keep improving long after the initial work is installed.
Who is Synchronous Solutions?
A long-term operating partner for leaders who want less chaos, stronger throughput, and a business capable of improving itself.
Synchronous Solutions is an operations and business-management consultancy that helps stone countertop fabricators install Synchronous Flow, a Theory of Constraints and Throughput Accounting-based operating layer. We help teams see the business as one connected system, establish practical rules for managing flow, make better economic decisions, and build the leadership cadence that turns improvement into an ongoing way of working.
Leadership
Three leaders, one connected body of work.
Our work spans Synchronous Flow, consulting, product development, business development, and coaching. Rick and Mark lead the active work while Ed continues to serve as our Founder and Ambassador, preserving the principles and legacy on which Synchronous Solutions was built.
Ed Hill
Ed founded Synchronous Solutions and spent decades helping owners and leaders replace operating chaos with a practical system for flow, accountability, and improvement. In retirement, he remains our Founder and Ambassador and an important steward of the ideas behind the work.
Rick Phelps
Rick leads client-facing consulting and product development, helping teams translate Synchronous Flow principles into daily operating decisions, visible measures, and useful tools.
Mark Phelps
Mark leads coaching and business development, connecting operational improvement to financial goals, leadership habits, planning cadence, and the continued growth of the business.
Growing with you
A close-knit team with a wide circle of trusted partners.
Rick and Mark work from complementary roles, Ed remains connected as Founder and Ambassador, and we bring in trusted partners when a client’s situation calls for specialized support. On-site work, virtual collaboration, industry events, and client gatherings keep the work grounded in the realities of the people doing it.
We are not interested in delivering a binder and disappearing. An installation establishes the operating system. Ongoing support, software, the Synchronous Flow Improvement Team, management cadence, and coaching help the client keep strengthening it.
Our core beliefs
Shared beliefs shape how we diagnose, challenge, teach, and partner.
They remind us that improvement is possible, conflict can be resolved, and the people closest to the work deserve a system that helps them succeed.
People are good.
Every situation is exceedingly simple.
Every conflict can be removed.
Every situation can be substantially improved.
Every person can reach a full life.
There is always a win-win solution.
Better together
The work is analytical. The relationship is human.
Useful measures and sound logic matter. So do trust, honest conversation, shared learning, and the willingness to work through what is really happening. We consider it a privilege to partner with clients and their teams in that work.
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