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Do You Need a Coach or a Consultant?

The Continuous Pursuit of Excellence

By: Maria Leali, Principal, Synchronous Solutions

The coaching and consulting industry is growing rapidly, allowing more people to hire a professional guide like never before. Previously, coaches and consultants were only for professional athletes and high-profile business executives. No more! Today, anyone can get the expert they need to achieve their goals or overcome an obstacle. With so many choices, the tough decision becomes whether a coach or a consultant is right for your business.

The main difference between a coach and a consultant lies primarily in their approach, role, and goals when working with clients. Here’s a breakdown:

Coach

Role: Guide who facilitates personal or professional growth
Approach: Question-driven, client-centered
Goal: Help the client unlock their potential and find their own solutions

Key Characteristics:

  • Asks powerful questions rather than giving direct advice – “Teach a man to fish”
  • Focuses on personal development, mindset, leadership, performance, etc.
  • Works to build self-awareness and long-term change
  • Emphasizes accountability and reflection. People we work with often have no one else in their life who tells it to them straight. Coaches will tell you what you need to hear, not just what you want to hear.
  • Focused on building abilities and skills of the individual(s) being coached

Example: An executive coach helps a manager improve leadership skills by exploring their challenges, asking reflective questions, and helping set actionable goals.

Consultant

Role: Subject matter expert who provides solutions or advice
Approach: Diagnosis + recommendation + (sometimes) implementation
Goal: Solve a specific problem or improve a process

Key Characteristics:

  • Provides analysis, strategy, or answers based on expertise
  • Often hired for their experience in a specific industry or function
  • Focuses on organizational performance, technical problems, or process improvements
  • May work on a project basis with defined deliverables
  • Focused on solving a specific problem or need

Example: A Synchronous Flow consultant audits a company’s production process and implements proven strategies to improve effectiveness/ efficiency and increase profits without increasing overhead.


Quick Comparison Table:

AspectCoachConsultant
Primary FocusPersonal/professional growthBusiness problems or strategy
MethodFacilitative, inquiry-basedExpert-driven, advisory
Solution Provider?No – helps client find their ownYes – provides answers and plans
RelationshipOngoing, reflectiveProject-based, goal-focused
OutcomeDevelopment and transformationResults and deliverables

At Synchronous Solutions, we provide the best of both worlds. Our expert consultants help your team implement Synchronous Flow to improve the flow of material, information, or people through your business or organization. Also, our Coaches help guide individuals through the change process and help them uplevel their managerial and leadership skills to support their team through a successful implementation.

You can get started with Synchronous Solutions for free with our Free 2-Week Coaching Program. Learn more here.