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The Continuous Pursuit of Excellence

What we do

By improving the flow of information and material through their companies our clients gain control of their business. We work primarily with owner-operators or leadership, usually in process and manufacturing operations, who are dissatisfied with their business results. Poor Customer service, long lead times, too much inventory, chaos in the business system and unacceptable (or…
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How we do it

The Continuous Pursuit of Excellence Synchronous Flow is a process engineering approach to operations management.  Every business is a system and every system always has at least one constraint.  It is better to manage the constraints than allow them to create chaos in the business. Goals we always seek in a Synchronous Flow implementation are: Improved EBITDA and net profit Reduced…
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Why we do it

Synchronous Solutions’ mission is to help business owners/entrepreneurs and leadership teams meet their goal and “continuously improve the financial well being and quality of life for all the stakeholders in their business”. The stakeholders in every business are not only the owners/entrepreneurs but also the employees and their families, suppliers, customers and the communities they…
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Is Sales the Constraint in Your Business? How to Apply Synchronous Flow to Sales & Marketing

By: Mark Phelps, Principal, Synchronous Solutions Many businesses have had tremendous success using Synchronous Flow to improve their production: reducing lead times, helping first time quality, etc. But how can you apply Synchronous Flow to Marketing and Sales? Synchronous Flow is the flow of information or material. If you’re familiar with Synchronous Flow as it…
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Introduction to Throughput ($T) Scheduling: Reduce Chaos NOW

By: Rob Loughridge, Principal, Synchronous Solutions There is no better measure than throughput to create control and visibility in business. This measure will help reduce chaos, optimize flow, ensure excellence in customer service and increase profits. Period! Throughput is also known as $T (“Tee” dollars or Throughput dollars). It is a measure of the value…
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How Much Revenue Should the Business Bring in for Each Employee?

By: Rick Phelps, Principal, Synchronous Solutions Mark recently showed me a YouTube video of a renowned business advisor talking about the revenue per employee required for an HVAC company to be acceptably profitable. The number tossed out was $350,000+ per employee. Interesting! Here is how to determine what that number should be in your business.…
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Why is it so Tough to Build My Fabricating Business to $6M in Sales?

By: Rick Phelps, Principal, Synchronous Solutions Growing a fabricating shop from $2M a year in revenue to $6M per year can be a treacherous journey. It has been likened to the early pioneers crossing the Badlands in their wagons – you better be prepared for the journey or you will die along the trail. In…
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The Pizza Analogy, Part 2: Defining Work in Process

By: Rob Loughridge, Principal, Synchronous Solutions Some of you may have seen the blog and video “What do Pizza Shops and Countertop Manufacturers Have in Common?” They are about templating jobs before you have all the information you need to complete a project. The blog and video have been posted on our website, and our…
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Business is a Tool to Help Life Go Right

By: Mark Phelps, Principal, Synchronous Solutions Business is a tool, a tool to help life go right. If business is stable, then it can be the one stable place when your life is rocky, right? We take advantage of the fact that people with stable lives can handle a rocky business. But really, we are…
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What do Pizza Shops and Countertop Manufacturers Have in Common?

The Pizza Analogy By: Rob Loughridge, Principal, Synchronous Solutions In the beginning of a Synchronous Flow implementation, one of the first items on the agenda is to design the manufacturing engine specifically tailored for your business. This “engine” includes all the functions of operations and the time it takes to complete each function expressed in…
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What is Drum Buffer Rope?

By: Ken Nishiguchi, Principal, Synchronous Solutions Drum Buffer Rope is a scheduling process developed and popularized by Dr. Eliyahu Goldratt and it is a key element of any organization that has implemented Theory of Constraints thinking. In his book, The Goal, Goldratt uses a Boy Scout team hiking a mountain to illustrate how it works.…
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Hallmark Stone’s Fred Christen Shares His Real Results with Synchronous Flow Implementation

“The main thing I would say is just, it’s really helped eliminate the chaos and just made everybody’s job more enjoyable. When you can focus on just what really needs to be done and you’re on schedule, well, then you have a lot more time to work on new ideas, and new processes and, and…
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Frustration and Struggle is a Sign of Learning – Perturbation

By: Mark Phelps, Principal, Synchronous Solutions Some of you are familiar with the term perturbation. One of the ingredients of growth is pressure. If we’re going to grow, we tend to get under pressure. So, all this new knowledge and all these new things that you need to do is a pressure. And that pressure…
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