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The Continuous Pursuit of Excellence

EOS – Will it Improve My Business Results?

By: Rob Loughridge, Principal, Synchronous Solutions For those of you that aren’t familiar with EOS, it’s an acronym for the Entrepreneurial Operating System as described in Gino Wickman’s book “Traction”. It took the business world by storm in 2007 and continues to do so today. But does it provide everything you need to thoroughly drive…
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Which Roles Should Be Involved with Continuous Improvement?

By Ed Montgomery, Principal, Synchronous Solutions Which Roles Should Be Involved with Continuous Improvement at a Company? In short, everyone! Ensuring continuous improvement in a business is a shared responsibility, but certain roles are explicitly tasked with leading and facilitating this process. The executive leadership team, including the CEO, COO, and owners, plays a critical…
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The Fabricator’s Guide to a Great Life

By: Rick Phelps, Principal, Synchronous Solutions At some point every fabricator that ever decided to start his own fabricating business runs into the wall – the point where the business ceases to be fun, or profitable, or most likely, both. For some it happens early when they still have a small team and one day…
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Efficiency Versus Effectiveness and How to Drive Real Results

By: Ed Hill, Principal, Synchronous Solutions Efficiency versus Effectiveness – Which is more important? Actually, there is a significant difference in the two and one is much more important to manage than the other.  Efficiency is normally expressed as a percentage of the result that could ideally be expected. In other words, if the expected…
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Sales and the Law of Vacuum

By: Rick Phelps, Principal, Synchronous Solutions – RickPhelps@SynchronousSolutions.com I am writing this article in early February as the countertop industry is pulling out of the annual January business slump and heading toward the high demand months of spring. It’s the perfect time to talk about how to tie the need for more sales to the…
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Is Sales the Constraint in Your Business? How to Apply Synchronous Flow to Sales & Marketing

By: Mark Phelps, Principal, Synchronous Solutions Many businesses have had tremendous success using Synchronous Flow to improve their production: reducing lead times, helping first time quality, etc. But how can you apply Synchronous Flow to Marketing and Sales? Synchronous Flow is the flow of information or material. If you’re familiar with Synchronous Flow as it…
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Introduction to Throughput ($T) Scheduling: Reduce Chaos NOW

By: Rob Loughridge, Principal, Synchronous Solutions There is no better measure than throughput to create control and visibility in business. This measure will help reduce chaos, optimize flow, ensure excellence in customer service and increase profits. Period! Throughput is also known as $T (“Tee” dollars or Throughput dollars). It is a measure of the value…
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How Much Revenue Should the Business Bring in for Each Employee?

By: Rick Phelps, Principal, Synchronous Solutions Mark recently showed me a YouTube video of a renowned business advisor talking about the revenue per employee required for an HVAC company to be acceptably profitable. The number tossed out was $350,000+ per employee. Interesting! Here is how to determine what that number should be in your business.…
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Why is it so Tough to Build My Fabricating Business to $6M in Sales?

By: Rick Phelps, Principal, Synchronous Solutions Growing a fabricating shop from $2M a year in revenue to $6M per year can be a treacherous journey. It has been likened to the early pioneers crossing the Badlands in their wagons – you better be prepared for the journey or you will die along the trail. In…
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The Pizza Analogy, Part 2: Defining Work in Process

By: Rob Loughridge, Principal, Synchronous Solutions Some of you may have seen the blog and video “What do Pizza Shops and Countertop Manufacturers Have in Common?” They are about templating jobs before you have all the information you need to complete a project. The blog and video have been posted on our website, and our…
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