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The Continuous Pursuit of Excellence

Do You Need a Coach or a Consultant?

By: Maria Leali, Principal, Synchronous Solutions The coaching and consulting industry is growing rapidly, allowing more people to hire a professional guide like never before. Previously, coaches and consultants were only for professional athletes and high-profile business executives. No more! Today, anyone can get the expert they need to achieve their goals or overcome an…
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Understanding the Theory of Constraints: A Guide to Optimizing Performance

By: Rob Loughridge, Principal, Synchronous Solutions In today’s fast-paced business environment, improving efficiency isn’t just a goal—it’s a necessity. Whether you’re managing a manufacturing plant, a project team, or even a personal workflow, identifying and removing bottlenecks can make the difference between thriving and merely surviving. This is where the Theory of Constraints (TOC)* comes…
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What Do You Do When Your Production Constraint is Physical Space?

By Rick Phelps, Principal, Synchronous Solutions We are accustomed to thinking about production’s physical Constraints in fabricating shops as being machinery or skilled craftsmen, but there are scenarios where the actual physical Constraint is space. The available space can limit production capacity when work needs to sit for a period of time, occupying limited space.…
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7 Management Mistakes to Avoid (and how to fix them)

By: Maria Leali, Principal, Synchronous Solutions I’ve been having a lot of conversations with friends, family members, and clients about management and organizational structure lately, so I decided to write about it. This isn’t a sales pitch. It’s because I see real people getting real results in these programs. I keep hearing from employees at…
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What’s the Difference Between Requisite Organization and Stratified Systems Theory?

By: Ed Montgomery, Principal, Synchronous Solutions Requisite Organization and Stratified Systems Theory (SST) are closely related but not exactly the same—they are deeply connected, with one being a practical application of the other. Here’s the difference: In short: Systems Leadership Theory, as defined by Ian Macdonald in his book Systems Leadership: Creating Positive Organizations, builds upon Stratified Systems Theory…
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Systems Leadership Dictionary

The information below is a compilation of helpful terms to understand as it relates to Systems Leadership. 1. Timespan of Discretion 2. Level of Work (LoW) 3. Role 4. Capability Capability = MPA (Mental Processing Ability) + Skills + Values 5. Accountability 6. Authority 7. Managerial Accountability Hierarchy (MAH) 8. Systems Leadership 9. The Three…
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We Created Our Company Vision & Mission Statement – Now What?

By Maria Leali, Principal, Synchronous Solutions First of all, great job on creating your vision and mission statement! It can be a challenging process, but well worth the effort. A powerful vision and mission statement can jumpstart the progress of an organization and the people in it. Since you’ve put substantial time and energy into…
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Understanding the Distinction Between Accountability and Responsibility

By: Mark Phelps, Principal, Synchronous Solutions The concepts of responsibility and accountability often overlap. While they seem similar, they play distinct roles in fostering trust, clarity, and progress. Let’s explore the subtle but important difference between responsibility and accountability, and why distinguishing between the two is crucial for building trust and achieving success. What is…
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EOS – Will it Improve My Business Results?

By: Rob Loughridge, Principal, Synchronous Solutions For those of you that aren’t familiar with EOS, it’s an acronym for the Entrepreneurial Operating System as described in Gino Wickman’s book “Traction.” It took the business world by storm in 2007 and continues to do so today. But does it provide everything you need to thoroughly drive…
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Which Roles Should Be Involved with Continuous Improvement?

By Ed Montgomery, Principal, Synchronous Solutions Which Roles Should Be Involved with Continuous Improvement at a Company? In short, everyone! Ensuring continuous improvement in a business is a shared responsibility, but certain roles are explicitly tasked with leading and facilitating this process. The executive leadership team, including the CEO, COO, and owners, plays a critical…
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