By: Mark Phelps, Principal, Synchronous Solutions The concepts of responsibility and accountability often overlap. While they seem similar, they play distinct roles in fostering trust, clarity, and progress. Let’s explore the subtle but important difference between responsibility and accountability, and why distinguishing between the two is crucial for building trust and achieving success. What is…
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By Ed Montgomery, Principal, Synchronous Solutions Which Roles Should Be Involved with Continuous Improvement at a Company? In short, everyone! Ensuring continuous improvement in a business is a shared responsibility, but certain roles are explicitly tasked with leading and facilitating this process. The executive leadership team, including the CEO, COO, and owners, plays a critical…
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Do right by your people and they will take to success. Here are a few articles we’ve written that speak to the human factor. We are in the people business and that is what makes it both fun and rewarding. Complacency Slippery Rock Gazette, Aug ’21 The Hawthorne Effect Slippery Rock Gazette, Sep ’20 The…
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