Testimonials - Synchronous Solutions

Hear from REAL current and past clients, how their experience working with Synchronous Solutions changed their businesses, and their lives.

Dave Worrell, President of Innovative Stone in Northern California, shares about his experience working with Coach Mark Phelps of Synchronous Solutions over the past two years. His advice? “Quit wasting time and money on other avenues. Get the business part fixed first. The rest will follow.” Hear Dave explain in his own words how working with Synchronous Solutions has impacted every area of his business.

The Synchronous Solutions team conducted an on-site Strategic Planning Retreat with the team at Blasius Countertops in Vassar, Michigan. Jake Bogert, the GM of the company shares about his experience working through their first planning retreat. “To have the intents cascaded from the board level, all the way throughout the company, I think is huge. It’s going to help us tie everybody into understanding what their part of this company is and how they can help, and what we’re looking at measuring to see progress. And then the WHY.os was fascinating. It made sense and will help all of us in communicating with each other. If you know what makes somebody tick, you can work with them in a way that is good for both of you.”

Brandon Frank of Blasius Countertops gives us a candid review of his experience working with Synchronous Solutions, as well as going through the Sales Masterclass with his team recently. He breaks down the unforeseen advantages he experienced in working with our team.

Christian Johansen from Upstate Granite explains how Synchronous Flow helped them reduce lead times from 13 weeks to a week and a half, and stole a competitor’s business in the process. Synchronous Flow is their secret to success.

Read What Our Clients Say About Working With Us

We love our Synchronous Flow process! We have been using it over two years now and it has led us to amazing improvements for our company. We look forward to continuing that journey in our future.

Jerry Lee | Owner

Canaan Stone Works, Shawnee, KS

Working with Synchronous Solutions has been a game changer for us! We heard about the concept of synchronous flow and Synchronous Solutions a couple of years before reaching out to the company. We wish we had reached out and started working with them when we originally discovered the concept and company. While our profits certainly have increased, for us, the biggest change has been the quality of life and the removal of chaos. We have eliminated the consistent chaos we had and are in such a better position to handle the one-offs that always tend to pop up. No longer does a one-off issue completely throw a wrench into our day or week. Our shop runs smoothly, the stress in the office has been virtually eliminated and the work environment throughout the entire shop is calm, productive and pleasant. In doing my due diligence on Synchronous Solutions, I spoke with a shop owner who had been using Synchronous Solutions services for years. He said “working with Synchronous Solutions was the single best decision I have made for my company.” After working with this team, I agree with that statement 100%.

Todd Officer | Owner

IntelliStone, Franklin, TN

We began working with Synchronous Solutions 10 months ago. This system has transformed our custom company into a streamlined, organized, proactive, and more profitable company. This system holds everyone within the company accountable for their duties and responsibilities, without managers and owners micromanaging employees day to day. The chaos has been incredibly reduced, and morale is much better overall. This has allowed CCKB to grow exponentially and gives great insight into our future with this system in place. It is well worth the sacrifice and benefits the company overall in the immediate future and long term. I highly recommend Synchronous Solutions if you are looking to operate a successful company.

Gresham Riggs | Owner

Carolina Custom Kitchen and Bath, Raleigh, NC

My work/life balance was non-existent. I was exhausted and looking for a solution to help remove some of the daily chaos so I could spend more time working on my business instead of in it. I was stuck in the weeds and not enjoying my stressful work life. With the help of the Synchronous Solutions team and their ActionCOACH program, I was able to accomplish my goal. I always thought my business was not large enough to consider such an investment, but I was wrong. After talking to the Synchronous Solutions team, I made the commitment to invest in Synchronous Flow and business coaching. I didn’t know where I was going to find the time, but I made the time, enjoyed the time, and was able to create more time. The journey and work created a new business mindset that I will forever cherish.

Mike Drumright | Owner

Artistic Marble, Wichita, KS

At Paxton Countertops, we like to invest in our education. We believe that is the reason we have success. Of all the investments we have made into our business, Synchronous flow is the single most beneficial return on our investment that we have ever made. If you are even thinking about hiring Ed Hill for Synchronous Flow, stop wasting your time and just do it! You will be pleased. Do not wait for the right time when you think you will be less busy. That will never happen. You will miss out on order and the control over the daily chaos. The only regret we have is not doing this years ago. Thank you, Ed, You are a true friend and mentor.

Dave Paxton | Owner

Paxton Countertops, Lansing, MI

At The Countertop Factory Midwest, we have always prided ourselves on being progressive, providing world class customer service and offering a nurturing environment for our employees. With 20% growth each year, those challenges continued to become tougher and we needed to redefine ourselves to with two key goals in mind: 1) make more money and 2) reduce chaos out of our system for our employees and our Customers. With Ed Hill’s tremendous industry experience, he was able to start making an impact from his first week at our facility. We have always been transparent with our staff but Synchronous Flow truly allows every employee to see our daily productivity and how that compares to our Company’s goals. As Ed will tell you, Square Footage has a tendency to “lie to you” but Synchronous Flow gives you an exacting understanding of your profitability.

Geoffrey Gran | Owner

The Countertop Factory Midwest, Addison, IL

We have been working with Ed at Synchronous Solutions for several years and our company has never been better. Ed helped us realized the profits we knew we could always make, but we did not have the right tools and processes in place. Numbers are what really matter, and Ed has helped us increase our net profit by triple. I would recommended his service and mentoring to anyone who is serious about streamlining their processes. We couldn’t have done it without Ed.

Alex Bazdar | CEO

Classic Rock Fabrication, Harrisburg, PA

Synchronous Flow has redeveloped the way we do business and took us to a whole new level. Ed’s ability to engage our employees and have them take responsibility for their efforts has made a world of difference in effectively taking better care of our customers. Essentially, he has helped enhance the company’s culture of being helpful and caring toward one another. All around a win/win.

Brian Burns

Cutting Edge Countertops, Perrysburg, OH

At some point along its growth, every business needs a system to understand and manage the relationship between production and profitability, Ed Hill and his company taught us the method to do so.

Jon Lancto | Former Owner, Surface Products

Current President

Marble Institute of America, Charlotte, NC

Ed’s industry knowledge and expertise enabled us to plan and forecast more accurately to upcoming demand and relate our success financially on a daily basis rather tracking square footage only and hoping at the end of the month that we were successful. The synchronous flow methodology has been a valuable asset to our company and has helped us engage managers in the business to focus on the goal- making money.

Brad Pierce

Front Range Stone, Denver, CO

The Synchronous Flow System that Ed helped us implement has changed our culture from chaotic to organized. Our sales and profits have grown and the quality of work atmosphere has improved greatly. Implementation costs were recovered BEFORE the project was completed. The decision to implement this system is a no brainer!

Bruce Battle | Owner

Majestic Kitchen & Bath Creations, Raleigh, NC

I began working with Ed Hill six years before I sold my manufacturing company in 2012. In short order, Ed had guided us to a world-class, best-practice, award-winning operational system that literally delivered millions of dollars of wealth into my pocket the day I sold my business. Why? Because his Synchronous Flow system improved our financials, employee morale, quality metrics, and customer satisfaction. Why because of Ed we did not have to relocate to a bigger building saving us millions. I’m such a believer in Ed, what he does, and how leaders benefit that I literally tell them they’d be a damn fool not to at least have an initial call with him.

Bill Watkins| Former Owner

The Marina Group, Atlanta, GA

Every day I appreciate the Synchronous Flow System and what you have done for Kitchen Magic. I don’t want to think where we would be without it.

Brett Bacho | President

Kitchen Magic, Nazareth, PA

Synchronous Solutions was instrumental in putting my company on a solid and profitable foundation with the implementation of Synchronous Flow. We never would have realized our earning potential if it wasn’t for Synchronous Solution’s involvement.

Sam Marchese | President

Consolidated Kitchens and Fireplaces, Omaha, NE