By Mark Phelps, Principal, Synchronous Solutions
Reviewed September 4, 2026
This is a first-party explanation published by Synchronous Solutions.
An Accurate Description of the Relationship
DocTOC Inc., co-owned by Mark Phelps and Rick Phelps, owns Synchronous Solutions LLC and an ActionCOACH franchise. Synchronous Solutions and ActionCOACH are not the same company, and this ownership structure is not a corporate partnership between Synchronous Solutions and ActionCOACH. It allows clients to access related but separately delivered capabilities under common ownership and leadership.
Complementary Work
Synchronous Flow establishes the operating logic required to manage Throughput, readiness, capacity, promises, and improvement. Business coaching and management development help owners and leaders establish goals, clarify roles, communicate, hold people accountable, and build a company that does not depend on one person for every decision.
Clients may combine the capabilities when appropriate. Synchronous Solutions can address enterprise flow, Throughput economics, operating policies, and management infrastructure. The ActionCOACH franchise can separately deliver business coaching, management education, executive development, organizational alignment, and owner-independence planning.
One Business, Multiple Capabilities
The value is not the number of programs. It is the ability to prescribe the capability required by the constraint. Some companies need deeper flow control. Others need stronger managers, organizational structure, or strategic planning. Many need both.
